Frequently Asked Questions
To serve you better, we've assembled a list of our residents' most frequently asked questions. If you don't find your answer here, feel free to contact us.
Frequently Asked Questions
Board of Commissioners Meeting Information
How do I get an item on the Agenda for an upcoming meeting?
If you'd like to request to be on the Agenda for an upcoming board meeting, please contact our Town Clerk via email at clerk@kenansville.org with your request at least 7 days before the scheduled meeting.
What do I need to do if I'd like to speak about an issue that is within the town limits of Kenansville?
If residents or community members attend the Kenansville Board of Commissioners monthly meeting with the intention of bring up an issue but are not on the Agenda, attendees will be able to speak during the Informal Public Comment section.
Zoning Information
When do I need to fill out a Zoning Application ?
Residents could need to fill out the Town's Zoning Application for numerous reasons such as but not limited to:
- Building a fence around your house/property
- Adding a building or shelter to your yard
- Adding a porch/deck to your house
- Building or moving a house, duplex, or apartment complex onto a piece of property within Kenansville
- Placing a sign of significant size in your yard or at a business.
If you have questions on if you need to fill out a Zoning Application, please call the Kenansville Town Hall at (910) 296-0369.
How do I know which Zoning District my property is in?
The Town of Kenasville has a Zoning Map, which divdies the properties in Kenansville into different districts. The Zoning Map can be found above in the Related Documents section labeled Kenansville Zoning Map.
If you still need assistance identifying where your property falls, a good resource to use would be to use Duplin GIS to see where your property falls on that map. Once you locate the property on the Duplin GIS map, match up the property shape to the Town of Kenansville's Zoning Map. You should be able to determine what zone your property falls into using that method of identification.
If you need reassurance that you're in the zone you've indentified, one of our staff members will be able to assist you with that.
Frequently Asked Questions
Where do I go to open or close a utility account?
If you are looking to open or close a utility account, you can either come to the Town Hall to fillout the required paperwork or find the New Water and Sewer Utility Services tab on our website, fill out the forms, and submit them to the Town Clerk.
You will need to bring a valid form of identification plus proof of property ownership or rental agreements.
What is the utility billing cycle?
Water meters are read on the 15th of each month; therefore, the utility billing cycle runs from the 15th to the 15th.
What is the due date for water bills?
The due date is on the 25th of each month unless the 25th falls on a weekend or a holiday.
When is garbage collected?
Tons of Trash collects trash each Wednesday. Please place garbage bins by the side of the road by 6:00 am.
When is yard debris picked up?
Please refer to our Yard Debris Policy by clicking on the following link: Town of Kenansville's Yard Debris Policy
When is the Kenansville Town Hall closed for lunch?
The Town Hall is closed for lunch from 1:00 pm to 2:00 pm.
How do I reserve Kenan Park or its ball fields?
Please contact our Parks and Recreation Director at (910) 447-2229.
How do I find Zoning and/or other ordinances for the Town of Kenansville?
Please refer to the Kenansville UDO (Unified Development Ordinances) at the following link: https://clients.municipalimpact.com/documents/627/Town-of-Kenansville-Kenansville-UDO.pdf?1736276022